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Thank you for choosing AFERIY products. We are committed to providing you with the best shopping experience and offer the following return and refund policy:
Return and refund policies may also vary based on local laws and regulations.
Customers can request order cancellation within 24 hours of placing the order by contacting the AFERIY official store via email.
In case of non-delivery or loss, please contact us immediately.
If you receive damaged, incorrect, or incomplete products, contact us immediately and provide video and/or photo evidence.
If you are unsatisfied with the purchased product for any reason within 30 days of purchase, you can return the product in its Original, Unused, and Unopened packaging (including all products and accessories, and in new or as-new condition) for an exchange or refund.
Please note: Consumers are responsible for double shipping costs, which will be deducted from the refund upon return receipt at the AFERIY warehouse.
Note:
For quality issues, contact our AFERIY support team at service@aferiy.com to initiate the return/exchange process.
Follow the instructions provided by AFERIY support team to properly package and safely return the product.
After we receive and inspect the returned product, the refund will be processed within 7 working days. You will be notified via email after the order refund.
If you don't receive the refund after 7 working days, contact us at service@aferiy.com.
Please note that the policies may vary based on local laws and regulations. AFERIY is committed to providing return services for all customers, ensuring a pleasant shopping experience. If you have any questions or need assistance, feel free to contact us.
AFERIY Team
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